Shipping and Returns Policy

At Aabah Shopping, we prioritize delivering your orders promptly and efficiently while ensuring a smooth return process for your convenience. This policy outlines all the details regarding our shipping and return procedures, including eligibility, timeframes, and conditions.


Shipping Policy

1. General Shipping Information

We provide shipping services across India to ensure that you receive your purchases conveniently at your doorstep. Our shipping services cover all major cities and towns, offering a reliable and secure delivery experience.


2. Processing Time

  • Orders are processed within 24-48 hours from the time of order placement.
  • Processing times may vary during peak seasons, promotional events, or unforeseen circumstances such as public holidays or natural disasters.
  • Once the order is processed, it will be handed over to our partnered courier service for dispatch.


3. Estimated Delivery Time

  • Our estimated standard delivery timeframe is 7-10 business days from the date of dispatch.
  • Delivery times may vary depending on your location, courier service availability, and external factors like weather conditions, strikes, or pandemic-related delays.
  • You will receive a tracking number via email or SMS once your order has been shipped so that you can track your parcel’s status in real time.


4. Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and delivery location of your order.
  • Some products may be eligible for free shipping, which will be clearly mentioned on the product page.
  • Additional charges may apply for deliveries to remote locations or bulk orders.


5. Shipping Restrictions

  • Currently, we only ship within India.
  • We do not deliver to PO Boxes, Army Postal Services (APS), or certain restricted areas.
  • Aabah Shopping reserves the right to refuse shipping to specific locations based on feasibility.


Returns & Refunds Policy

1. Return Eligibility

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. To qualify for a return, the following conditions must be met:

  • The item must be in new, unused condition and returned in its original packaging with tags and labels intact.
  • The product should not be damaged, washed, or altered in any way.
  • Certain items such as personal care products, hygiene products, perishables, and customized items are non-returnable.


2. Return Process

  • To initiate a return, contact our customer support team at Support@aabhashoppingcart.in with your order details.
  • You will receive a Return Authorization Code (RAC) and further instructions on how to send the item back.
  • Pack the item securely in its original packaging and send it through a courier service as instructed.
  • Once we receive the returned item, it will undergo an inspection process to verify eligibility.


3. Refund Policy

  • If the returned item is approved, your refund will be processed within 7-14 business days.
  • Refunds will be issued in the original form of payment (Credit/Debit Card, UPI, Wallet, or Net Banking).
  • If your return is rejected due to non-compliance with our policy, the product will be sent back to you at your expense.


4. Exchange Policy

We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.


5. Cancellation Policy

  • Orders can be canceled within 12 hours of placing the order. After this timeframe, cancellations are not allowed as the order may already be processed.
  • Refunds for canceled orders will be processed within 5-7 business days.


6. Damaged, Defective, or Wrong Items

  • If you receive a damaged, defective, or incorrect item, please report it to Support@aabhashoppingcart.in within 48 hours of delivery.
  • Provide images of the defective item for verification.
  • If verified, we will offer a full refund or replacement at no extra cost.


7. Non-Returnable Items

The following items are non-returnable due to hygiene and safety concerns:

  • Personal care and hygiene products
  • Underwear, socks, and intimate wear
  • Customized or personalized items
  • Food, beverages, and perishable goods


8. Contact Information

For any queries regarding shipping or returns, please reach out to us:

  • Email: Support@aabhashoppingcart.in
  • Customer Service Hours: Monday – Saturday, 9 AM – 6 PM IST

Aabah Shopping is committed to providing a seamless shopping experience. We appreciate your trust in us and strive to continuously improve our services for your satisfaction.